If your district utilizes Clever automated rostering and you're having trouble locating a class within one of our products, it's possible that the class is not included in the current sharing rules. Please contact your administration to review the sharing rules that align class/user data between your district information system & Clever. Clever Admins can use the link below to guide them through the process of adjusting the sharing rules:
https://support.clever.com/hc/s/articles/115000392247?language=en_US